Please wait...

SupportContact Tech Support
At General Technics, our aim is to deliver high quality computer systems, and for you and your business to benefit as much as possible from their use. We hope that we can help you get the most out of our products. Occasionally, help is needed, and our trained technical support technicians are ready to assist you:

  • Get more detailed information, drawings, or user manuals of our products.
  • Find out how to upgrade older systems to maximize your initial investment.
  • Get assistance installing or assembling your new systems or rack cabinet.
  • Find the latest drivers for your hardware and operating system.
  • When repairs are needed, or if you are experiencing difficulty, contact us to solve the problem.
  • If you are not satisfied with your purchase, you can return the items for credit within the warranty period.
    Please contact us to receive an RMA number before returning any items.

The quickest and easiest way to receive support is to call us during regular business hours:

1-800-487-2538

If you need to send details, photographs, or files along with your request, please send them to our support staff at the following email address. If you are issued an RMA number, please include this in the subject line of your email as well:

support@gtweb.net

We will do our best to make sure you get the help you need as quickly as possible. We know that uptime is critical, and that every moment counts. You can count on General Technics to back up our products with continued support and assistance. We are at your service.