|About GTShipping Information|
All orders are carefully reviewed by our technical sales representatives
for accuracy and compatibility. If any issues arise with your order,
we will contact you as soon as possible to resolve them. For this
reason it is best to keep your account profile up to date with your
current contact information. Please allow one to two business days
to process your order before assembly testing and shipping. As soon
as your order ships, tracking information will be sent to you by
email, and will be available on the order status page when you log
in at this website.
General Technics uses FedEx Ground as our primary shipping method
for small orders within the continental United States, although expedited
shipping and other carriers are also available. We continuously
compare shipping rates to bring you the best service. Please select
your preferred carrier and method when placing your order with us.
We can also bill the shipping to your own carrier account if you
indicate this on your order.
Overseas orders will be shipped via FedEx International Economy
or Priority services, based on the destination and available rates.
The shipping cost may appear as “to be determined” (TBD) until we
contact you with the final cost.
Large orders with multiple shipping containers or oversized products
such as rack cabinet frames may be palletized if they are too large
to use our small package accounts. This helps multi-piece shipments
remain together during shipping, and provides an additional layer
of protection from damage. These less than truckload (LTL) freight
shipments will be handled by either YRC Freight or FedEx Freight
based on current rates. Because these rates change frequently, we
will contact you with a revised quote before processing your order
if we determine that freight shipment will be necessary.
General Technics is not accountable for delays in delivery occasioned
by acts of God, failure of its suppliers to ship or deliver on time,
or other circumstances over which we have no direct control. Factory
shipment or delivery dates are the best estimates for delivery. In
no case shall General Technics be liable for any damages arising
from any delay in delivery.